A day in the life of a W&M Operations Manager
6AMÂ The hungry hoards of contractors chomping at the bit to get in (OK they all look a bit tired and grumpy at being there so early!). The second you let them in they spring into action and all of a sudden they are everywhere.
The venue comes alive with the sound of the forklifts delivering carpet distributing shell, riggers are climbing up the arches and truss is being lowered for the first of the six massive theatres we are building from drape. I wanted to get a before picture of the empty venue but itâ€™s too late, carpet is down and kit is everywhere.
7AMÂ Now weâ€™ve got them set up its time to set ourselves up and transform our temporary office. Thereâ€™s a lot of people to squeeze in so organisation and precision is required (that, and we areÂ a bit OCD!).
The â€˜board of knowledgeâ€™ gets filled with the â€˜floorplan of joyâ€™ which has everything marked on it from build type to carpet runs and rigging points to floor tiles catering points open during build and electrical orders.
Oh and the Tesco shop has arrived. It costs more than ourÂ shopping bill for three months but when youâ€™re on the go for five days the essentials are required, and by that weÂ mean Redbull, mini bars and crisps.Â And a token bag of apples to given the illusion of health!
8AMÂ The first wave arrives, office manager, venue manager, safety manager (itâ€™s OK Iâ€™ve not broken any rules we areÂ NEBOSH-trained, so we were covered for the first couple of hours) everyoneâ€™s buzzing around updating on the last round of information they received. And then of a sudden they disappear into the floor.
The event director arrives far too joyous for this time in the morning, but his blast of energy and enthusiasm helps spur this on for a bit! (Until he comes back with a load of queries). Space only stands have arrived too which always adds an extra buzz to the halls.
9AMÂ Time for a quick run round all the halls to make sure everything is on track â€¦. Itâ€™s amazing how much things change in the brief period that you are in the office for.
10AMÂ â€˜Challengesâ€™ start creeping out the woodwork. Coordinating all the services to work together is a bit like being a school marm. Theatres, Stands and Banners are going up and things are starting to take shape.
11AMÂ Who cares what else has happened in the past hour, we have hot pink doors, everything else pails into comparison!
12PM â€“ 4PMÂ Not sure whatâ€™s happened in the past four hours but weâ€™ve not stopped. Features are getting built, stands are taking shape and the shell is practically built. And all while the phone is ringing, the whatsapp group is binging and the radio blaring!
Weâ€™ve done several walk rounds with key personnel from the team to ensure they are happy. Managed to create a room from nothing, answer a million contractor queries. And at one point Iâ€™m sure we even found two minutes to eat! And all ourÂ contractors are still smiling at me (how Iâ€™m not sure?!)
5PMÂ Not sure how we did it but itâ€™s starting to look a bit like a show!
6PMÂ That well deserved drink is calling us (well after weâ€™ve tied up the office which seems to have exploded, written our to do list for tomorrow and answered the millions of emails that have come in during the day!) Do you think foot spas come with the drinks?